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02-12-2024 02:39 PM
Can anyone tell me how to file a formal complaint against HP? I paid over $200 for a docking station 5 months ago. It stopped working and generating power. I go online and it says it is out of warranty. Huh? Where's the one year? I called them, got transferred around a few times and got hung up on by Sam in customer service. I have the actual receipt and am going through a very tough time getting any service. Help!
02-14-2024 07:56 AM
Hi @dmd35,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I am really sorry for the inconvenience caused to you. This is far from ideal.
Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.
Please feel free to contact us here anytime you need any further assistance.
Have a great day!
Rachel571
HP Support
Rachel571
I am an HP Employee