• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Thunderbolt Dock 120W G4
Microsoft Windows 11

Can anyone tell me how to file a formal complaint against HP?  I paid over $200 for a docking station 5 months ago.  It stopped working and generating power.  I go online and it says it is out of warranty.  Huh?  Where's the one year?  I called them, got transferred around a few times and got hung up on by Sam in customer service.  I have the actual receipt and am going through a very tough time getting any service.  Help!

1 REPLY 1
HP Recommended

Hi @dmd35,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I am really sorry for the inconvenience caused to you. This is far from ideal.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Rachel571 

HP Support

 

Rachel571
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.