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Yasmin_T
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Audio Intermittently Stops working HP X30 Elitebook 1030 G2

HP Recommended
HP X360 Elitebook 1030 G2
Microsoft Windows 10 (64-bit)

Hi,

Our school is having intermittent audio issues with our pool of HP x360 Elitebooks -1030 G2 x 15. The audio randomly stops working on the notebooks and the only way to resolve the issue is to reboot the notebook. This is causing our teaching staff issues when presenting audio to students. I have updated all the drivers /firmware to the current softpaq releases and the OS updates current for Windows 1803.

Just after some advice how to trouble shoot this intermittent audio issue on our pool of x360 elitebooks.

 

Thanks

Yasmin

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