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GeffenMetzger
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BIOS 1.33 Error

Elitebook 840 G3

All of our Elitebooks are unable to update their BIOS version to 1.33 from the BIOS update screen.

Steps to reproduce:

  1. Turn on machine
  2. Press ESC to open boot menu
  3. Select BIOS Menu
  4. Select Update System BIOS
  5. Select Check HP.com for BIOS Updates
  6. Update to 1.33

After the update downloads, an error screen appears stating that the BIOS was unable to flash due to a signature or image error. HP Business support stated this was a known issue, but was unable to provide any more information. We are looking to get a timeline for an updated BIOS or to see if HP will roll-back the most recent available BIOS to 1.29.

 

For further background, downloading the BIOS from the website and then installing it via the EXE does work, however this isn't a solution for us as it requires admin rights, which our end-users do not have.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation