Showing results for 
Search instead for 
Did you mean: 
The HP Consumer Support Forum is a way for customers to help each other find answers, solve problems, and get the most out of their HP products.

Please review the Terms of Use and Rules of Participation before posting to this site. You must be registered and signed in to post. Sign in here

Helpful Advice: First Time Here? Learn How to Post and More   Returning Visitor? Learn Advanced Forum Tips
New member
1 0 0 1
Message 1 of 1
Flag Post
HP Recommended

BIOS 1.33 Error

Elitebook 840 G3

All of our Elitebooks are unable to update their BIOS version to 1.33 from the BIOS update screen.

Steps to reproduce:

  1. Turn on machine
  2. Press ESC to open boot menu
  3. Select BIOS Menu
  4. Select Update System BIOS
  5. Select Check for BIOS Updates
  6. Update to 1.33

After the update downloads, an error screen appears stating that the BIOS was unable to flash due to a signature or image error. HP Business support stated this was a known issue, but was unable to provide any more information. We are looking to get a timeline for an updated BIOS or to see if HP will roll-back the most recent available BIOS to 1.29.


For further background, downloading the BIOS from the website and then installing it via the EXE does work, however this isn't a solution for us as it requires admin rights, which our end-users do not have.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation