• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎11-11-2022 02:41 AM

HP Recommended
Product: HP ZBook 17 G5

Hi all,

 

after a Bios Update we get stuck after booting by a screen with the message:

"BIOS signature verification failed Please download the file again to update system BIOS"

 

We downloaded the BIOS from the HP Website and started the EXE. It failed too and we used the option to boot from a USB stick. First everything looks good, but now we are stuck on 100% for 30 minutes. The message tells us to not reboot, what can we do now? The tool is trying to update the USB-C Controller Firmware version from 7.11.0 to version 7.11.0. Yeah...

 

The System is an "HP ZBook 17 G5", the old Bios Version was 01.20.00, the new is 01.22.00.

 

Allbest,

Mario

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.