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Coin66
New member
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Message 1 of 2
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BIOS password locked

HP Recommended
EliteBook 820 G3
Microsoft Windows 10 (64-bit)

Hi,

I just bought an EliteBook 820 G3 off eBay. It turns out the BIOS is locked with an administrative password and I am not able to update it, eBay seller does not remember it. Is there any way to get around this? Thank you in advance.

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CherylG
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Message 2 of 2
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HP Recommended

The Elitebook is a business class laptop with much tighter security than consumer class. Translated as- we can't crack the password. Only HP Support can do that and it usually requires proof of ownership I believe. The seller may have to handle that.

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

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