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2M5M1ES#UUZ
Microsoft Windows 10 (64-bit)

Latest BIOS update (sp137071 t76) made type-c port to not work, and still shows Intel thunderbolt retimer to need to update.

BIOS update tool shows that retimer needs to update, after a few tries. Type-c is not working, and I didn'f find any solution to this.

 

Notebook product number:2M5M1ES#UUZ

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