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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-03-2017 04:28 AM

HP Recommended
Product: HP Elite X2 1012 G2
Operating System: Microsoft Windows 10 (64-bit)

We just got the new HP Elite X2 1012 G2 and using it with the Elite USB-C Dock G3.

Almost everytime when locking the computer a couple of minutes later it will BSOD and reboot.

The Dumpfile points to rtux64w10.sys which is the network driver for the NIC (RTL8153) in the docking station.

Have updated the firmware on the docking station to version 12 and installed the latest driver that HP supplies, version 10.16.321.2017. Also tried the latest one on Realteks webpage, version 10.20.0824.2017, but still recieves the same issue.

 

anyone has any tips?

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