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HP Recommended
Microsoft Windows 11

HP if you are reading this you guys have the worst support! got my new laptop and wanted to extend the warranty and i was told my product number and the registered product on your system are different. i have tried to find a solution on this contacted you through whatsapp but you guys never made an attempt  to solve it!  you sent the extended warranty for the wrong part number and hp contact email also does not go through.

1 REPLY 1
HP Recommended

@jeretc 

 

Welcome to the HP Community.

 

We are a volunteer staffed user community and our support is the best we can make it.

 

Whatsapp is an application based service provided in some parts of the world.

The "App" is generally not the only method available to contact HP Support.

 

Open website  HP World-Wide Support

Select your region and follow the prompts

===============================================================================

That said, our Community cannot address a contract issue.

I will forward the question for Review by our Moderator team.

 

Request for Review

 

  • I have submitted a request that our Community moderators review your question / concern.

 

Worth Noting

  • Our Community is not an HP business group.
  • We are not HP Technical Support, nor are we HP Sales, Service, or Warranty.
  • Our request for assistance on your behalf does not influence the outcome:  Our request is not a magic back door into HP Support.
  • The time frame (how long it takes) for a response is not controlled by the Community.
  • If / When there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you. 

Important

  • Do not contact random numbers posted in a public or private message by “new members”.  Vermin are looking for victims – don’t be next.
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  • Posting personal information at a public site increases your risk from rats and scammers.

 

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Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

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Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.