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08-24-2018 07:13 AM - last edited on 08-24-2018 08:26 AM by kevin-t
After purchasing this laptop battery backup is very low, like 5-10 mnts only, my laptop is under warrenty(S/N- [edited]). so pls tell me this laptop warrenty covered any battery backup issue or not?
08-24-2018 09:05 AM
Posting serial numbers is against the forum Rules of Participation, as they count as personally identifying information, which is why a moderator deleted the serial number.
If you are within manufacturer's warranty and within the first year from new (three years on some products) you should have coverage for battery failure. The warranty check tool should help clarify the extent of your warranty. I would contact HP to enquire about warranty service.