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Honor Student
Posts: 3
Member Since: ‎09-16-2016
Message 1 of 4 (371 Views)

Battery drain after shutdown

Product Name: folio 1020
Operating System: Microsoft Windows 10 (64-bit)

I recently bought a Folio 1020. I notice that the battery drains about 1-2% per day if it is not plugged in using the AC adaptor.

 

I google about this problem and tried the following "fixes":

1) disable "USB charging port" in BIOS

2) disable "Fast Startup" in Windows 10

3) disable "Intel Engine Management Interface" driver (I tried uninstalling it, but it automatically reinstall after reboot)

 

but the device continues to lose charge after complete shutdown and not plugged in.

 

Is this normal?

 

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Master's Graduate
Posts: 717
Member Since: ‎04-01-2011
Message 2 of 4 (330 Views)

Re: Battery drain after shutdown

the Intel ME is important, so do not uninstall it. 

 

Try unchecking  BIOS setting 'deep sleep' . This is a new feature with Windows 8 and newer (Windows 10) that allows the system to come ot of off state to check for app updates or other things. That could help

 

Now, all batteries lose power when in the off state so you will always some loss, regardless of the product. That is a feature of Li-Io batteries

I work for HP. All opinions and comments are my own.
Honor Student
Posts: 3
Member Since: ‎09-16-2016
Message 3 of 4 (318 Views)

Re: Battery drain after shutdown

Thanks I'll try that and report in a few days.

Tutor
Posts: 13
Member Since: ‎05-20-2015
Message 4 of 4 (313 Views)

Re: Battery drain after shutdown

DESCRIPTION

HP PC Hardware Diagnostics UEFI (UEFI Diags) does not detect the battery.

SCOPE

Information in this document applies to the following:

Systems:

HP Elite x2 1012 G1

Configuration:

BIOS versions 1.14, 1.15, and 1.16

RESOLUTION

To resolve this issue, download and install the following SoftPaq:

SoftPaq Description

Release Notes

Download SoftPaq

HP Notebook System BIOS Update

Version: 01.18

Revision: A

SP77526 release notes

SP77526 file download

NOTE: A more recent version of this software may be available. Check for newer versions at http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=8741948 .

Hardware Platforms Affected: HP Elite x2 1012 G1

 

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