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Kayanme
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Battery not found in bios and os

HP Recommended
4740
Microsoft Windows 10 (64-bit)

A couple of years ago I got my Probook 4740 stopped charging. I thought it was of broken battery, so now I'm installed a new one, but it doesn't seem either. Neither in bios (serial number in bios is not present) nor in windows (says no battery). How can I fix that?

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