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‎09-15-2017 02:47 PM

HP Recommended
Product: EliteBook 8540w
Operating System: Microsoft Windows 10 (64-bit)

Hi there,

My hp 8540w is functioning  properly, but I have  kind of weird problem with charging. when I plug the adapter in to charger the battery,the battery icon shows charging/ discharging plug, unplug continoiusly and this stituation disappear when battery charge fully. 

when the battery icon shows 80%  and above, no problem with charging.

I have replaced the charger but the problem stays remain.

any suggestion ?

 

Regards

John

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-15-2017 02:53 PM

HP Recommended

Withe age of the laptop - the 8540w is several years old - i suspect you need to obtain a new battery. Batteries last 2, maybe 3 years at best in most cases, unless it is one of our newer LLB (Long Life Battery) technology, which can last longer

I work for HP. However, all opinions and comments are my own.

View solution in original post

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3 REPLIES 3

‎09-15-2017 02:53 PM

HP Recommended

Withe age of the laptop - the 8540w is several years old - i suspect you need to obtain a new battery. Batteries last 2, maybe 3 years at best in most cases, unless it is one of our newer LLB (Long Life Battery) technology, which can last longer

I work for HP. However, all opinions and comments are my own.
Was this reply helpful? Yes No

‎09-15-2017 03:03 PM

HP Recommended

That's right, I just bought it as a 2nd hand for field duties and running extra programs.The battery is AV08 Notebook Battery cell origin Korea further processed in China.

I wish replacement of the battery will solve the issue.

Thank's a lot mate I appreciate your assist.

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‎09-21-2017 04:31 PM

HP Recommended

Regarding to the problem above is already solved when I've got a new genuine charger 6.5 Amber and now everything is perfect.

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