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‎10-29-2023 02:22 PM

HP Recommended
Product: HP EliteBook 640 14 inch G9 Notebook PC (67W58AV)

I bought a new laptop a few days ago and am having problems charging the battery. The battery only charges when the laptop is switched on. In addition, it almost never shows a charge level of 100%. Once it charges to 96%, other times to 99%. Currently it has been showing 99% for several minutes and the time to full charge is still 1 minute. Has anyone had this problem?

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