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HP Recommended
Revolve 810

Hello, i recently purchased multiple for parts revolve 810 laptops and i have one mostly working except for the bios is locked out would someone be able to assist me with getting this reset. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Kyro89

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

REO

View solution in original post

7 REPLIES 7
HP Recommended

@Kyro89

 

When asked for the password just hit enter 3 times.

 

Post any code you receive.

 

REO

HP Recommended

after 3 times it comes up with the on screen keyboard and if i enter it incorrectly again on this screen it just says

"System Locked

Press the power button to restart the system. "

 

there are no codes on this page

HP Recommended

@Kyro89

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

REO

HP Recommended

SYSTEM DISABLED

 

i 64789540

HP Recommended

In my opinion, password protecting the BIOS is an invitation to disaster.

HP Recommended

@ROB1LARGE

 

Enter 53516905

 

REO

HP Recommended

Thanks for the post and Welcome to HP Forums

 

I understand that you are facing a concern with BIOS password.

 

You need to contact HP support (region), they will help with BIOS password reset
you should have authorized letter, ID proof and unit invoice for verification, HP support
team will help with SMC.bin file which you could run on the unit for BIOS password reset

 

Hope this helped

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