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Flag Post

Bios administrator password resetting

HP Recommended
Example: elitebook 8470p
Microsoft Windows 10 (64-bit)

Hi. I bought my laptop recently and and trying to enable some settings in the BIOS setup but it's asking me for a password.

Kindly assist me reset it or send me the smc.bin file to reset it.

I am from Kenya. 

Thanks.

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
Flag Post
HP Recommended

Hi:

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

That was the only way it could be done.

HP issued this document recently...

https://support.hp.com/us-en/document/c06368824

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.

 

Rule 4.d...

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

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