• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended

I've had my 2170p for many years but haven't used it in a long time. I recently dug it out in order to use it for a project.

Upon entering the bios setup, I am asked if I want to log in as a guest user. If I select "no", it then brings up a page with a "user ID" (which is my name) and asks for a password. There seems to be no option to change the user.

I managed to guess the password and enter the bios setup, but many of the settings are restricted and I am unable to change them.

How on earth do I enter the bios as an administrator? I am completely baffled.

I have owned the laptop from new, so I assume its current condition was setup by me - but it was so long ago that I cannot remember. I imagine I may be able to guess the admin password if only I am given the opportunity to enter it - but the only options I seem to have are to enter the bios as either a "guest" or as a heavily restricted user.

1 REPLY 1
HP Recommended

Never mind - I think I figured it out

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.