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mahmoud-elsrogy
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Bios is locked with Password

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ultra folio 9480m notebook

have an elite book ultra folio 9480m notebook and i have a problem my bios is locked with password and i did not know what is that i wana update it and setup fingr print and any vertiual machien but i can not do that cuz of locked so i hope you replay me with any help tips which i can do

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REO51ST
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@mahmoud-elsrogy

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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