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HP Recommended
Pavilion g6 series

Power light and fan comes on and F12 Wifi light solid orange. After about 5 seconds of turning it on then the caps lock blinks slowly LED. No pattern just blinks every 2 seconds maybe. i tried unplugging it and restatring it but still no startup.

1 REPLY 1
HP Recommended

@Serenityzmommy


Welcome to HP Community

 

I have gone through your Post and would like to help

 

This sounds like a Hardware issue. I suggest you contact HP Support in your Region for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.