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HP Recommended
ZBook 17
Microsoft Windows 10 (64-bit)
#SOLVED

Hello every one, I'm looking for some help with my HP ZBook 17 Intel i7 laptop.

Very often when I power on or wake up the laptop it just has a blank screen (no HP logo or boot screen) but not always, it does boot but screen stays blank.
When it does this to me I can 'hard' power off by holding the power button down, remove power and battery and drain any power left in the system by holding the power button down for 15-20 sec.
When I reattach the battery / power plug and turn it on it boots normally with the screen on, HP logo and all

This problem does not show it self when the laptop is docked or on an external screen on the DP Port
 
I think it might be related with my keyboard sometimes being a bit slow and if I type normal speed it misses a letter now and then even when docked and using external keyboard.

I have googled this over and over but never found a solution or what could be the problem.
  • All RAM has been changed, even the "hard to get to" under the keyboard.
  • Battery changed
  • Windows/Drivers reinstalled
 
Anyone has an idea where I should continue?

Thanks in advance
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I solved it myself 😊

View solution in original post

2 REPLIES 2
HP Recommended

I solved it myself 😊

HP Recommended

Hi, I am also facing the same problem. Could you please let me know how you were able to solve the issue?

Thanks!

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