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HP Recommended
HP ZBook 15 G6 Mobile Workstation
Microsoft Windows 10 (64-bit)

My laptop HP zBook 15 G6 was not used for couple of months. It was on desk unused, until I tried using it couple of days back. It didn't switched on at the first try. So, I put it on power & tried turning it ON. The laptop starts with Power key light ON + Keyboard lights turning ON, Both Fans running at full speed ... but the screen is completely black. The Caps & Num Lock blinks slowly for about 5 times & then stops.

 

Can anyone suggest what went wrong & something that I should try before reaching out to HP support.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.