Bottom/ back panel of HPSpectre 360 laptop is loose . The 8 month old Core i7 laptop is rarely used

[RKM99]

The HP Spectre x360, laptop was bought in the month of May 2017 and is rarely used as my second laptop. I observed that the back cover is very loose from one of the sides near the hinges. There are only two screws holding the back cover towards the other side and are intact. What to do? 

[Dragon-Fur]

@RKM99

System:

3ME46PA — HP Spectre x360 - 13-ae503tu

Product introduced December 2017

If the hinges are intact, if the holes for the screws are not stripped,

you can purchase a screw kit and fix the problem on your own.

Maintenance and Service Guide

Page 23

Screw Kit  L02541-001

and / or

This is something for which you likely need hardware support.

Please contact HP Technical Support in your region.

Open a case, explain the problem with the hinge / connectors, and ask for help.

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