Brand new 2021 HP 15" touch spectre

[Namaste808]

 I set up my brand new Spectre out of the box today and it's so hot I can't even keep it on my lap.  I am really unhappy to see that the forums on this go back years, has HP actually not solved this?  I am unable to work with this machine, it's almost too hot to touch after 30 mins of set up!  I have only owned Dell XPS for the last 10 years and I am so sorry I waited so long to get this.   I can't think of any reason to accept this and am asking for return authorization.  

[praveenbv]

Hi@Namaste808, Welcome to the HP Support Community!

Thank you for waiting! I understand your concern and to help you out, I have escalated your concern to HP's Support Team in your region to have it reviewed for available options (if any). 

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Please send us a Private Message, if you aren't contacted within 4-5 business days.  

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It's been a pleasure interacting with you and I hope you have a good day ahead.