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- Brand new out of the box HP SPECTRE X360 16 does not turn on

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09-22-2023 03:51 PM
Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-f1000 RCTO Base Model
Operating System: Microsoft Windows 11
So I got my brand new, out of the box, SPECTRE x360 that simply refuses to turn on. Nothing works, connecting outside monitor did not work, just shows me blank screen. Even the keyboard does not lit up anymore. At one point the screen was flickering, showed hp logo briefly and loading icon that seemed to be frozen, after that nothing. Basically nothing I can do. So disappointing. Brand new product with such a name and price and it does not even turn on. Back to the store it will be. Unless someone tells me there is a magic way that I did not try.
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