cancel
Showing results for 
Search instead for 
Did you mean: 
nafeesmahbub
New member
1 0 0 0
Message 1 of 2
219
Flag Post

Broken hinge in HP ENVY 13 Laptop

HP Recommended
HP ENVY Laptop 13-ad1xx
Microsoft Windows 10 (64-bit)
Just after 13 months of buying my new HP Envy, the right hinge broke. There were no falls/accidents. This laptop is my work equipment. Warranty expired a month ago. I am very very frustrated at this and I am wondering whether if I leave it as it is will lead to further damage to my laptop. I will think again before buying an HP next time!
1 REPLY 1
danny-r
Retired
Retired
8,250 7,081 144 480
Message 2 of 2
Flag Post
HP Recommended

@nafeesmahbub

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

I work on behalf of HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation