• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
HP-15 NOTEBOOK
Microsoft Windows 10 (64-bit)

CAPS LOCK REMAINS ON WHEN WE TURN ON THE COMPUTER AND WE CANT TURN IT OFF. AFTER WE TURNED IT OFF FROM ADVANCED KEYBOARD SETTING USING SHIFT KEY, IT REMAINS PERMANENTLY OFF TILL NEXT RESTART. PLEASE SUGGEST SOME SOLUTION

1 REPLY 1
HP Recommended

@YADAV_JAYANT

 

Welcome to HP support community.

 

I recommend you to use the on-screen keyboard and turn off the caps lock and check. To make sure whether it is hardware or a software issue please run a test on the keyboard.

Follow the steps in the below article to run the test on the keyboard:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.