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HP Spectre 15-eb1 x360 Convertible Laptop PC IDS Base Model
Microsoft Windows 10 (64-bit)

Hello All,

I'm trying to find drivers for the built in camera that work on Windows 10 Enterprise (21H2) for an HP Spectre x360 15t-eb100 Model # 3N385AV.

I've tried to install the drivers that are supposedly included in the camera software (from "Cyberlink" if I recall correctly), even though they're listed for a different version of Windows.  I've searched on hardware IDs from the camera taken from the device manager, which is my normal "go to" but haven't been able to locate anything.

I've reached out to HP support a couple of times, but they just tell me I'm out of luck since that's not the OS that comes installed on that machine.

 

Any suggestions are appreciated at this point.

 

Thanks for your input!

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