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AnthonyLackey
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Can I reset a bios password?

HP Recommended
Elitebook 820 G-1
Microsoft Windows 8.1 (64-bit)

I just purchased an off-lease Elitebook 820 G-1 then later foundit was lockedout by a bios password. I tried contacting the auction company but they were no help. I did run the serial number with the local PD to make sure it wasn't stolen and it came back clean but I still at this point just have a pile of parts. Any help would be  greatly appreciated!

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REO51ST
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@AnthonyLackey

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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AnthonyLackey
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Thanks. I just got the response about it being out of  warranty.

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