Showing results for 
Search instead for 
Did you mean: 
New member
3 1 0 0
Message 1 of 2
Flag Post

Can my device be tracked and found?

HP Recommended
HP envy m6 touchsmart
Microsoft Windows 8 (64-bit)

My laptop was stolen last sunday and I want to know if HP can help me track it. Thanks

Level 7
917 915 89 269
Message 2 of 2
Flag Post
HP Recommended

If you activated a tracking service such as Absolute Lojack before the theft occurred, that service might be able to help (many HP laptops have BIOS persistence support for Lojack, often under its older name of Computrace).


The most HP can likely do is record that the device has been stolen if they are consulted about ownership. They do not provide tracking services.



N.B. I mention Absolute Lojack as an example, not as a recommendation.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation