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HP Recommended
Example: Elitebook folio 9480m
Microsoft Windows 10 (64-bit)

help, Elitebook folio 9480m keeps asking me to update BIOS, when I download the update and try to install it, it requests for a password. When I enter the incorrect password 3 times, it shows the onscreen keyboard and when I press the enter key, it says i have been locked out, and I should restart my pc

1 REPLY 1
HP Recommended

@Cwhite1247 
Hello,

Unfortunately, the HP support community does not allow us to help you with your BIOS password.  The only solution is to contact HP and, if necessary, contact them several times to complete your case.

Rules of Participation No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

I recommend that you get on Contact HP from your country or region.

The only solution HP will propose is to replace the system board to solve the BIOS password problem requested at computer startup.
For more information, please go to Forgotten or Lost BIOS Password.

Please do not hesitate to contact us in case of need.

Best regards,:Wink:



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