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HP Recommended
Hp Pavilion gaming

Recently  I ordered a laptop and accidentally put the wrong address for it to be shipped. I tried to cancel the order straight away and made a ticket to the support team to cancel my order. The next day I got no reply and made another ticket. Then Later on in the day I had been notified that the product had been shipped and I am now unable to cancel the order. What should I do

1 REPLY 1
HP Recommended

Hi@DanMush,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are looking to cancel the new laptop order. I apologize for the Inconvenience. 

 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. 

 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Click on this link - https://support.hp.com/us-en/contact-hp 

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

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Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.