cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
redznarf
New member
6 3 0 0
Message 1 of 1
249
Flag Post

Cannot reject TPM firmware update request

HP Recommended
ZBook 15 G2
Microsoft Windows 10 (64-bit)

Hello community,

I have here an older Zbook 15 G2. andI made a stupid mistake by trying to update the TPM firmware with a wrong softpaq.

However, now I cannot reject the update. Pressing F2 to reject brings me back to the update request over and over again. Pressing F1 to accept shows only a message, that the firmware ist not updateable and then I am back to the request screen.

I tried to remove all batteries, including the RTC battery and the drives, without luck.

 

Any suggestions how I can make the notebook to forget the update request?

Thanks and best regards!

Franz

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation