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TSI_techsup Student
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Chassis opened a bit close to hinge (HP Pavilion X360 Convertible 14-cd0068TX)

HP Pavilion X360 Convertible
Microsoft Windows 10 (64-bit)

This is one our boss' company laptop.

It's only been 5 months and there's a small opening at the back close to one of the hinges.

Even if you press it closed, it doesn't really click or anything. It'll just open again. like it was deformed.

Should this be brought to a service center to be checked? While it's still under warranty

 

HPPav (1).jpgHPPav (2).jpgHPPav (3).jpg

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Chassis opened a bit close to hinge (HP Pavilion X360 Convertible 14-cd0068TX)

@TSI_techsup

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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