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‎01-22-2021 06:31 AM

HP Recommended
Product: Laptop JM5VPNMG
Operating System: Microsoft Windows 10 (64-bit)

The alphanumeric keys (and the numeric keypad) are not sensitive while the other keys (ctrl, alt, esc, shift .....) work. From time to time by dint of trying key combinations, it works again, but as soon as I reboot the PC the problem comes back. It is as if an action on a combination of keys blocks these keys. I carried out a lot of tests (seen on the internet) but to no avail. Do you have any ideas ?

1 REPLY 1

‎02-01-2021 07:11 AM

HP Recommended

Nobody can help me ? Even some indications to see what i can do and explore ? Please help me !!!!!!!!!

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