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‎01-24-2020 06:15 PM

HP Recommended
Product: HP ENVY x360 - 15m-dr1012dx
Operating System: Microsoft Windows 10 (64-bit)

This is for the HP designers. I bought a HP ENVY x360 - 15m-dr1012dx laptop before Christmas 2019. I like it in very many respects. I learned that the keys on the keyboard are so shiny and the letters so fine that I can't see the letters in bright light, especially at certain angles. I can avoid this problem by linking my Logitech K810 keyboard and using that instead. Designers - please moderate your interest in appearance so we can really use our laptop tool to advantage. 

1 REPLY 1

‎01-28-2020 01:45 PM

HP Recommended

@ScBos303 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details) 

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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