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HP Recommended
HP Pavilion x360 Convertible Laptop PC 14-dh0045tx
Microsoft Windows 10 (64-bit)

Hey , 

I don't know weather the higher authority knows this or not 

From past 6 days i am trying to extend my warranty, for which I called all the toolfree numbers possible but every time I call them they divert me to [Content Removed] , which i don't  know weather it's legitimate or not , to confirm about this i tried calling to the toolfree provided and i even told about this on hp watsapp and even i wrote a mail, yet there is no response 

 

So I would like to know whether the quote i got from [Content Removed] is legitimate or no 

If no then why is customer service diverting the call to [Content Removed] , 

And why does hp higher authority doesn't look into this issue 

  •  
1 REPLY 1
HP Recommended

Hi @Jyo5

 

Welcome to the HP Support Community. I'd like to help!  

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here

 

Thank you for visiting the HP Support Community. 

 

NIRVANA_95
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.