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- Complaint against hp toolfree service, and warranty

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07-14-2022 05:49 AM - last edited on 07-14-2022 08:49 AM by MarcusC
Hey ,
I don't know weather the higher authority knows this or not
From past 6 days i am trying to extend my warranty, for which I called all the toolfree numbers possible but every time I call them they divert me to [Content Removed] , which i don't know weather it's legitimate or not , to confirm about this i tried calling to the toolfree provided and i even told about this on hp watsapp and even i wrote a mail, yet there is no response
So I would like to know whether the quote i got from [Content Removed] is legitimate or no
If no then why is customer service diverting the call to [Content Removed] ,
And why does hp higher authority doesn't look into this issue
07-15-2022 08:17 AM
Hi @Jyo5
Welcome to the HP Support Community. I'd like to help!
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).
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