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HP Recommended
HP Elite Dragonfly Notebook PC

Does anyone know how to connect non-windows-certified Thunderbolt 3 displays to the Dragonfly G1?

 

I've seen that on other HP devices, there are options to allow all Thunderbolt displays (and not just certified ones) to be used with the HP desktop and laptop. But I've not seen any instructions for the Dragonfly. (reference : https://support.hp.com/us-en/document/c03725328#:~:text=Using%20a%20non%2DWindows%20certified,driver....)

 

I have checked the BIOS and the Thunderbolt control center and there doesnt seem to be a setting to allow all Thunderbolt displays as I've given in the example above.

 

Has anyone connected a non-certified display to the Dragonfly, and what utility or where was the setting to allow it to be done? Thanks

1 REPLY 1
HP Recommended

To connect a non-Windows-certified Thunderbolt 3 display to the HP Elite Dragonfly Notebook PC, you may need to check for any available firmware or driver updates for the device and make sure that the display is compatible with Thunderbolt 3. If the display is still not recognized, it may not be possible to use it with the HP Elite Dragonfly Notebook PC.

If you have checked the BIOS and Thunderbolt control center and there doesn't seem to be a setting to allow non-Windows-certified Thunderbolt displays, you may need to contact HP Support for further assistance. They will be able to help you determine if the display is compatible with your device and provide additional information on how to connect it.

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