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‎06-07-2018 06:11 PM

HP Recommended
Product: 15-ay111nx
Operating System: Microsoft Windows 10 (64-bit)
I got a new WiFi connection which has 2.4G and 5G. I want to connect to the 5G one but I'm unable to. Is there anything that can be done?..Please help me out!
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-07-2018 06:44 PM

HP Recommended

@arhamkidwai64

 

Your machine has a 802.11b/g/n (1x1) and Bluetooth® 4.0 combo (Miracast compatible) wifi card which only supports 2.4GHz networks. Its specs

 

       https://support.hp.com/au-en/document/c05282567

 

I believe HP removed the whitelist few years ago, but to be safe please use

 

  Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo part # 863934-855

  Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + BT 4.2 Combo part # 806723-005

 

wireless cards which are available as options for the 15-ayxxx machines (xxx = 000 to 199).

 

Unfortunately your machine only has one antenna therefore you have to add one antenna to get full benefit of new card. I can't find from HP to get part # for the second antenna.

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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3 REPLIES 3

‎06-07-2018 06:44 PM

HP Recommended

@arhamkidwai64

 

Your machine has a 802.11b/g/n (1x1) and Bluetooth® 4.0 combo (Miracast compatible) wifi card which only supports 2.4GHz networks. Its specs

 

       https://support.hp.com/au-en/document/c05282567

 

I believe HP removed the whitelist few years ago, but to be safe please use

 

  Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo part # 863934-855

  Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + BT 4.2 Combo part # 806723-005

 

wireless cards which are available as options for the 15-ayxxx machines (xxx = 000 to 199).

 

Unfortunately your machine only has one antenna therefore you have to add one antenna to get full benefit of new card. I can't find from HP to get part # for the second antenna.

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎06-07-2018 07:03 PM

HP Recommended
OK. Thanks for your help..Also, I bought this laptop in Saudi Arabia so, some pre-installed applications are in Arabic.Is there anyway to change the language of applications to English?
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‎11-03-2018 06:15 PM

HP Recommended

Is there an upgrade that can simly resolve this issue? Please HELP! I need to connect to a 5G.

The 2G is not giving me the speed i need and is now very slow since ever since the 5G became available.

Pretty soon 5G will be replace by something higher and will need to upgrade our devices, this sucks!

ALL devices should be compatible to any wifi connections!   

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