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Could not send an e-mail because of MAP1 failure. "Unspecified error"

HP Recommended
Microsoft Windows 10 (64-bit)

I cannot send an e-mail in Word becausewhen I go to "send" the following message comes up "MAP1 failure.  Unspecified error".    What is the reason for this.   Could I have deleted something in the Registry.  I have tried everything but nothing works.  How do I fix the problem.   There must be a way of recitifying the issue.  I have tried on another computer which I have on my desk and I can send e-mails straight from Word.  I must have removed something permanently to get the message MAP1 failure.

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Message 2 of 2
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HP Recommended

It is MAPI (letter I), not MAP1, which might have thrown you off when searching for a solution.


I would start by reinstalling your e-mail software. That will hopefully clear up any MAPI problems.

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