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‎06-24-2024 03:42 AM

HP Recommended
Product: ZBook Firefly 14 G8 (1A2F1AV) with S/No. 5CG21828ND

We sent this laptop to HP for repair in good faith, but the repair department identified liquid damage and refused to carry out any warranty repairs, which was fair enough.  Our customer requested the laptop back, but when it was returned it had a large dent on the side of the laptop, which was not there when we sent it off.  I have been emailing the repair department, but am just not getting an response from them

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