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JessYu
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Message 1 of 2
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Dead pixels

HP Recommended
HP ProBook 450 G7
Microsoft Windows 10 (64-bit)

I found dead pixels in the screen of my new laptop as the photo shows. I wonder how to claim warranty.Dead pixels.jpg

 

Also, I purchased it from an online retailer this month but I found only 6 months warranty left. I registered it yesterday and wonder if this issue is gonna be rectified.

 

1 REPLY 1
soccer_dan
Level 8
Level 8
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Message 2 of 2
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HP Recommended

Go ahead and call the HP Australia support line for a warranty repair... sorry i don't know the #s local to you

I work for HP. However, all opinions and comments are my own.
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