Don't know the product number

[Zeionnnn]

hi, i was wondering if hp ever made a hp envy x360 wood edition with ryzen 5 3500u processor in it.

if it did, what is the full name with the product number and stuff.

Thankyou

using support for the first time so forgive me if I am writing this question where im not supposed to

[Dragon-Fur]

@Zeionnnn 

How to find your Product Number:

Finding your Product Name, Product Number, or Serial Number

Reminder: 

Do Not post the serial number or any private information in the Community – we are a public resource.

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The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

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[Zeionnnn]

i dont have the laptop with me at the moment, im going to buy one and hence i wanted to know its product number to see more information about it

[Dragon-Fur]

@Zeionnnn 

Ah, OK.

Well, were it me, I'd open the HP Store in my region and searching using as much of the actual information that I have available.

You can also use the HP Website Support website Device pages to find information.

(Link / Information near the end of this message)

For example, search for models :  HP Envy 13  x360

Reminders

There are regional differences - for example, the models available to me in the USA are likely different from the model names in your region. 

That said, it is not always "one is better than the other" - models are sometimes very much the same except for the actual "Product Number" (which does reflect the region in which that model is sold / available).

Another difference that impacts the Product Number:  HP Store sells those products that HP chooses to feature for sale.  Slightly different models can be found at authorized retailers.  For example, some retailers "put together" a lesser expensive combination of components and sell that model.  HP might not sell the exact same model / combination.

How to know?

At the store AND at the Support Website for the product:

Read the Technical Notes, the User Guide, Check the Specifications,

At the Store:  Contact the Store / merchant in your region and ask for help.

HP Online Store – USA

 Store/HP.com USA Sales

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

Customer Service - Examples

• HP Store Customer Service - USA

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

OR

• HP Store - UK - Customer Service - Contact the Store

Under “I’m looking to buy…” > Select Home Products

Under  “I would like to…” > Select Contact a product specialist before I buy

==================================================================

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Results for "HP Envy 13 X360" (5) 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"