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DoubleDanDay
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Solved!

Driver missing on HP product page

HP Recommended
Probook 650 G1
Microsoft Windows 8.1 (64-bit)

Hello, the HP Hot Keys driver is missing on the driver downloading page. It's even missing among similar models. About 10 months ago I got a new SSD and was able to download the Hot Key then, but this time around it's not there. So, therefore, I am unable to mute the microphone (via hotkeys) or adjust the brightness. However, strangely, I can still adjust the volume via Hotkeys... ?

 

I tried going to the 'contact section', but it's like a maze... sort of like they don't really want to be contacted... kind of annoying.

Does anyone know where the missing HP Hotkey driver is, or do i have another issue?

 

I have an HP Probook 650 G1

 

Thanks in advance. 

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Paul_Tikkanen
Level 21
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Message 4 of 6
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HP Recommended

Hi, @DoubleDanDay 

 

It appears that HP has removed all of the W8.1 hotkey exe files from their FTP server, but left the html info and cva files.

 

ftp://ftp.hp.com/pub/softpaq/sp66501-67000/sp66562.html

 

I have zipped up the driver you need and uploaded it to my Skydrive folder and shared the link to the driver below.

 

https://1drv.ms/u/s!ApMb5dJXSS-Dggen6t_Lt2eggvfZ?e=FVe2Pb

 

Download, unzip and run the file labled sp66562.zip.

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Huffer
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DoubleDanDay
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Thank you for the reply, but it says that app can't run on my pc. I am using Windows 8.1 by the way. 

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Paul_Tikkanen
Level 21
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136,422 91,084 20,986 28,075
Message 4 of 6
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HP Recommended

Hi, @DoubleDanDay 

 

It appears that HP has removed all of the W8.1 hotkey exe files from their FTP server, but left the html info and cva files.

 

ftp://ftp.hp.com/pub/softpaq/sp66501-67000/sp66562.html

 

I have zipped up the driver you need and uploaded it to my Skydrive folder and shared the link to the driver below.

 

https://1drv.ms/u/s!ApMb5dJXSS-Dggen6t_Lt2eggvfZ?e=FVe2Pb

 

Download, unzip and run the file labled sp66562.zip.

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DoubleDanDay
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It worked Paul, thank you. 

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Paul_Tikkanen
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136,422 91,084 20,986 28,075
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You're very welcome.

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