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- ESC-Key brings up "System Information" screen
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11-25-2023 01:07 PM
HP Recommended
Product: HP ZBook 14 Mobile Workstation (ENERGY STAR)
Started having issue with FN + VOL key combo - that wouldn't change VOL, instead it brought up "Turn on Caret browsing" screen. I resolved that by doing BIOS change FN enable switch.
Since the BIOS change, I have present issue: ESC key no longer works as expected, instead triggers "System Information" screen.
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