cancel
Showing results for 
Search instead for 
Did you mean: 
stephenstark
New member
4 0 0 0
Message 1 of 1
163
Flag Post

EliteBook 1040 G4 Build Quality Concerns

HP Recommended
EliteBook 1040 G4
Microsoft Windows 10 (64-bit)

I received a new EliteBook 1040 G4 this week.  I was inspecting it as I took it out of the box and noticed that the back of the unit seems somewhat loose, though none of the screws are loose.  That is, when I tap lightly on the bottom of the unit you can hear the bottom tapping against the interior electronics.  I recognize this is a somewhat strange observation, but it feels like the bottom of the unit should be solid.  I previously had an EliteBook 1040 G2, and the bottom of the unit was solid.  It's possible I just received a defective unit, but I'm curious if anyone else has noticed this seemingly poor build quality with the newer EliteBook 1040 G4 units?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation