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hoppyman
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Message 1 of 4
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Elitebook 840 G3 with Win10Pro won't shutdown

HP Recommended
Elitebook 840 G3
Microsoft Windows 10 (64-bit)

Since May, my laptop won't shutdown. After shutdown the fan starts running like crazy. The Harddisk and wifi lights stay on.

Even pressing the power button won't turn it off. I tried all sorts of fixes I found on the internet with no luck. I even opened the case and pulled BIOS battery still no good. Please help.

3 REPLIES 3
Paul_Tikkanen
Level 21
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Message 2 of 4
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HP Recommended

Hi:

 

The only suggestion I can offer if you have not done so already, would be to update the Intel Management Engine Interface driver to the latest version and restart the PC.

 

1846.12.0.1177      Jan 3, 2019

 

https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93333.exe

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hoppyman
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Message 3 of 4
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HP Recommended

Thanks for replying. That was one of the first few suggestions I tried. Just tried again, still the same.

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Paul_Tikkanen
Level 21
Level 21
145,186 68,747 22,859 35,050
Message 4 of 4
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HP Recommended

You're very welcome.

 

Sorry that didn't work for you.

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