cancel
Showing results for 
Search instead for 
Did you mean: 
Bas711
New member
1 0 0 0
Message 1 of 1
335
Flag Post

Elitebook 840 G5 won't charge over USB-C

HP Recommended
Elitebook 840 G5
Microsoft Windows 10 (64-bit)

Hi,

I have bought a new Philips monitor with an USB-C connection which works as a docking station: it should charge your laptop. It works for other devices but when i connect my Elitebook 840 G5 nothing happens -it does not charge (screen is connected though).

The power outlet is 65W which should be enough to charge the Elitebook.

What is going wrong?

 

gr. Bas

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation