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Hey everyone, I've got the above laptop and having an odd issue with the keyboard. What's really odd is the same issue occurs using an external keyboard.

So booting into a bootable linux distro and opening a writer document to figure out the keys pressed

Pressing q logs me out and then need to use a virtual keyboard to get back in Pressing n on it's own acts as if I have pressed ctrl+n followed by ctrl+h

Pressing esc behaves as if I have pressed ctrl+e and whatever keyboard combination is used to open the system monitor.

Hoping I can perform some sort of reset or the next step is to open up and disconnect keyboard to see if that's the issue.

Thanks for any advice.

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