• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you are having hardware issues with your computer, please, Click here for more information.
Locked

‎11-25-2019 12:13 PM

HP Recommended
Product: Elitebook X360
Operating System: Microsoft Windows 10 (32-bit)

I have an Elitebook X360 - seems I am missing a sim card tray. I tried to put a sim card in, but the slot seems too large like it needs to have a holder of some sort. Are replacement trays available to purchase?? Can't find on internet and not sure if I am asking for the right thing.

2 people had the same question
2 REPLIES 2

‎11-25-2019 12:50 PM

HP Recommended

@GuyNeedsHelpBad 

 

What EXACTLY your machine ? Not all machines have this option and even some machines have SIM slot but they don't have WWAN card therefore SIM card is useless.

 

Please use the following instructions to find out the model/product of your machine:


  https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎12-04-2019 06:33 AM

HP Recommended

@Banhien, the model and product ID are:

HP Elitebook x360 1030 G3

5JB86US#ABA

 

Also has on back:

Foxxconn Model T77W676 HP Inc.

X12 LTE-Advanced

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.