cancel
Showing results for 
Search instead for 
Did you mean: 
Steben
New member
1 0 0 0
Message 1 of 1
378
Flag Post

Elitebook x360 1030 G2's have touchpad freezing issues

HP Recommended
Elitebook x360 1030 G2
Microsoft Windows 10 (64-bit)

Hello,

I have a fleet of Elitebook x360 1030 G2's and have some random ones that have freezing touchpads. All are identical so am at a loss why this happens to random machines. I have done a complete update using HP SoftPaq Download Manager, windows updates and this has not fixed the issue. I have even checked to ensure drivers are the latest. This has caused a big dislike for the HP model and I want user to believe I have chosen a good machine for them.

 

Any help would be greatly appreciated. If it was happening to all machines I would know it is related to something we have done. As it is random machines I cannot pin point the cause.

 

TIA

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation