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- HP Community
- Notebooks
- Business Notebooks
- Eliteone 800 G3 AIO camera not found

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07-25-2024 09:07 AM
Have recently obtained a replacement camera for the above all in one and have the same problem that existed with what i assumed was a faulty unit ?? i get the same results where the camera is not detected or shown in the device manager !!
Anyone had similar issues and found a solution ??
Thanks, Alan.
07-25-2024 09:26 AM - edited 07-25-2024 09:29 AM
try the driver for the G7 and if that does not work then then the older ones
HP Camera Drivers Feb 2018, Notebook 800 3
HP driver dated 2020, Notebook 830 G5
There ia a May 22, 2024 driver for Windows 11 24h2
It was for the 845 G7 notebook
To download click here
If you get a message to the effect that "the best driver is already installed" then uninstall "Microsoft's BLESS'ED" driver and try the G7 one again.
Let me know if you need more help
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07-26-2024 07:41 AM
Hi,
Thanks for the response and apologies for delay in replying ! I have downloaded all drivers that you suggested and have encountered a weird situation ? None of the drivers would load ? they all got as far as 'make changes to this PC' and went no further ??? As this PC was part of an Ex. business job lot I was wondering if somehow it is possible to make changes to the software to ensure that employees did not use them for leisure purposes ? all very strange especially with the camera not showing at all in device manager ? Both cameras that i have tried have the same problem ?? If you have any suggestion's, ideas etc. i would appreciate that !!
Many Thanks, Alan.